Terms and conditions

CONDITIONS OF USE

Welcome to our online store! VANG TH and its associates provide their services to you subject to the following conditions. If you visit or shop within this website, you accept these conditions. Please read them carefully.

 
PRIVACY
Please review our Privacy Notice, which also governs your visit to our website, to understand our practices.

ELECTRONIC COMMUNICATIONS
When you visit VANG TH or send e-mails to us, you are communicating with us electronically. You consent to receive communications from us electronically. We will communicate with you by e-mail or by posting notices on this site. You agree that all agreements, notices, disclosures and other communications that we provide to you electronically satisfy any legal requirement that such communications be in writing.

COPYRIGHT
All content included on this site, such as text, graphics, logos, button icons, images, audio clips, digital downloads, data compilations, and software, is the property of VANG TH or its content suppliers and protected by international copyright laws. The compilation of all content on this site is the exclusive property of VANG TH, with copyright authorship for this collection by VANG TH, and protected by international copyright laws.

TRADE MARKS
VANG TH trademarks and trade dress may not be used in connection with any product or service that is not VANG TH, in any manner that is likely to cause confusion among customers, or in any manner that disparages or discredits VANG TH. All other trademarks not owned by VANG TH or its subsidiaries that appear on this site are the property of their respective owners, who may or may not be affiliated with, connected to, or sponsored by VANG TH or its subsidiaries.

LICENSE AND SITE ACCESS
VANG TH grants you a limited license to access and make personal use of this site and not to download (other than page caching) or modify it, or any portion of it, except with express written consent of VANG TH. This license does not include any resale or commercial use of this site or its contents: any collection and use of any product listings, descriptions, or prices: any derivative use of this site or its contents: any downloading or copying of account information for the benefit of another merchant: or any use of data mining, robots, or similar data gathering and extraction tools. This site or any portion of this site may not be reproduced, duplicated, copied, sold, resold, visited, or otherwise exploited for any commercial purpose without express written consent of VANG TH. You may not frame or utilize framing techniques to enclose any trademark, logo, or other proprietary information (including images, text, page layout, or form) of VANG TH and our associates without express written consent. You may not use any meta tags or any other "hidden text" utilizing VANG TH name or trademarks without the express written consent of VANG TH. Any unauthorized use terminates the permission or license granted by VANG TH. You are granted a limited, revocable, and nonexclusive right to create a hyperlink to the home page of VANG TH so long as the link does not portray VANG TH, its associates, or their products or services in a false, misleading, derogatory, or otherwise offensive matter. You may not use any VANG TH logo or other proprietary graphic or trademark as part of the link without express written permission.

PRODUCT DESCRIPTIONS
VANG TH and its associates attempt to be as accurate as possible. However, VANG TH does not warrant that product descriptions or other content of this site is accurate, complete, reliable, current, or error-free. If a product offered by VANG TH itself is not as described, your sole remedy is to return it in unused condition.

THE CUSTOMER
To be a Customer of our Web site you must be a consumer, of legal age and with full legal capacity or to be authorized by your parents to order on our Web site. The personal information you give to VANG TH upon any order you may place must be complete, accurate and up to date. VANG TH would not be responsible for undelivered product should the data prove incorrect. VANG TH reserves the right to cancel any order should the IP address of the customer be located in a country different from the billing and/or the delivery address.

ORDERING PRODUCTS
The acceptance of orders placed on our Web Site is subject to compliance with the procedure set up by VANG TH. This takes the form of a series of succeeding screen pages indicating the steps to be taken by customers to validate their order. You will have the possibility, before final validation of your order, to verify your order details and the total price, and to correct any possible errors, before confirming it and expressing your acceptance. Every confirmed order applies as a sale contract and an acceptance of all the present stipulations.
VANG TH is entitled to refuse any order made by a customer with whom a dispute exists in connection with the payment of a former order as well as any order that is not compliant with these general Terms of Sale.
In such cases, VANG TH will inform the Customer by e-mail. Unless the customer contacts us to correct the error or the non-compliance with these general Terms of Sale, we reserve the right not to process the order.
Once you have validated your order, VANG TH will promptly confirm receipt by sending you an e-mail to the address provided to us. In that aim, you formally accept the use of e-mail by VANG TH to confirm the content of your order. This confirmation e-mail will include all of the information provided by you, as well as the accepted price and terms of payment with an indication, as the case may be, of any possible difficulties or reservations in respect of the order. For each product, you will also receive, upon delivery, written confirmation of the price paid and of the shipping fees applicable to you.

CREDIT CARDS
We accept the following credit cards: CB, Visa, MasterCard, American Express. There is no surcharge for using your credit card to make purchases. Please be sure to provide your exact billing address and telephone number (i.e. the address and phone number your credit card bank has on file for you). Incorrect information will cause a delay in processing your order. Your credit card will be billed upon shipment of your order.

RETURNS / RIGHT OF CANCELLATION
Customers have a right of cancellation, without having to indicate the reasons for such cancellation, within a cooling-off period of 7 clear days from receipt of the products ordered.
Customers are responsible for the cost and the safe return (original packing, products are not to be worn nor washed) accompanied by the order number to the following address, for exchange only.

VANG TH
Petite Saline
97133 SAINT BARTHELEMY
FRENCH WEST INDIES

REFUND POLICY
VANG TH does not have a refund policy. We only accept exchanges so please check the sizing chart page before ordering

DELIVERY – WE SHIP WORLDWIDE
VANG TH will ship to the address you give in your order, it being specified that this must be your place of residence or that of any other individual of your choice.
To ensure the lead times can be met, you should check that you have provided complete and accurate information concerning the delivery address (such as, inter alias, road number, building number, staircase number, access codes, names and/or interphone numbers, etc.). Inaccurate information may result in longer delivery times or re-shipments.
Mentioned lead times are indicative of the average time to process order and to delivery it. VANG TH would not be held responsible for a delayed delivery due to external causes.
VANG TH will not be held responsible in case of any damaged delivery (already opened, missing product…)
International customers are responsible for all duties, taxes and fees imposed by customs.

RISK OF LOSS
All items purchased from VANG TH are made pursuant to a shipment contract. This basically means that the risk of loss and title for such items pass to you upon our delivery to the carrier.

QUESTIONS:
Questions regarding our Conditions of Usage, Privacy Policy, or other policy related material can be directed to our support staff by clicking on the "Contact Us" link in the side menu